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about users
How many people from my staff can sign in?
Your Makara Insights profile is linked to an email which can be used simultaneously in different devices.
Do I need to have a specific email address?
No, you don’t. However, your email need to be confirmed. Also, we suggest to have a group email to create your username for a better usability of the Makara insights service.
How do I change the email address for my user?
Please send us an email to info@makarainsights.com and request the email update for your account.
How can I update my password?
Click on the settings tab over left panel, then click the reset button and follow the email instructions.
Could I get invoices from the platform?
No, you could not get invoices from the platform.
Could I get demurrage and detention invoices from the platform?
No, you could not get demurrage and detention invoices from the platform.
Could I customize the Free Days Optimizer?
No, you could not. If you need additional information please contact us at info@makarainsights.com
For Veconinter’s clients, can Makara Insights also include units outside the Veconinter scope?
Yes, additional units can be included on your profile. We would need for you to send us the data through an excel file, which can be downloaded over the platform in the new request section of the Free Days Optimizer service.
Does tariff and free days change without prior notice?
Yes, they do change without prior notice.
Does the Customer Performance Profile information have an expiration date?
Yes it does. Information from the Customer Performance Profile report is valid for one month.
Is the estimated demurrage amount reflected over the platform equal to the unit’s demurrage invoice?
No. The amount reflected over the platform is an estimation of the charges.
How often are tariffs and free days from the Makara Demurrage Index updated?
The tariffs and free days from the Makara Demurrage Index are updated every 72 hours.
How often is the tracking/movement information updated over the Makara Insights platform?
It is updated every 24 hours.
billing
How much does it cost?
To get familiar with our pricing plan, please sign in and follow this link: https://my.makarainsights.com/Products/Plans
Do I have to make a monthly Payment in order to continue enjoying my subscription?
If your subscription has been made through our webpage, it will automatically be charged in a monthly basis for a year. If you purchased your subscription through Veconinter please contact us for more information at info@makarainsights.com
Are local taxes included in your pricing plans?
For US customers taxes are included. Depending on your country of origin they may vary, please contact us for more information regarding the taxes applicable to your purchase at info@makarainsights.com
Are pricing plans shown in my local currency?
No, our pricing plans are shown in US dollars (USD).
Could I incorporate additional units to a specific plan?
Customized plans, based on a larger volume of units, can also be generated over our platform, please contact us for more details at info@makarainsights.com

Caribbean Shipping Association

The Caribbean Shipping Association has been a key figure in the expansion of the regional maritime industry through advocacy, training and development.

The Shipping Association (TT)

It’s local institution that seeks to effectively manage the development of the maritime industry through its competitive services.

International Chamber of Commerce (BB)

ICC is the institutional representatitive of more than 45 million companies in over 100 countries. Their mission is to make business work for everyone, every day, everywhere.

*Makara Insights Inc., is part of the Veconinter Group Companies

we analyze and process millions of data points collected over 30+ years globally from shippers and carriers, through a cloud-based platform of machine learning and predictive analytics

our manifest

demurrage & detention charges cannot be completely avoided; rather, they need to be understood, managed, and calculated

with makara insights, we found the formula -not to avoid them, but to significantly minimize their impact

makara insights will maximize profits for all players

about users

How many people from my staff can sign in? 

Your Makara Insights profile is linked to an email which can be used simultaneously in different devices.

Do I need to have a specific email address? 

No, you don’t. However, your email need to be confirmed. Also, we suggest to have a group email to create your username for a better usability of the Makara insights service. 

How do I change the email address for my user? 

Please send us an email to info@makarainsights.com and request the email update for your account.

How can I update my password? 

Click on the settings tab on the left panel, then click the reset button and follow the email instructions.

product related

Could I get invoices from the platform?

No, you could not get invoices from the platform. 

Could I get demurrage and detention invoices from the platform?

No, you could not get demurrage and detention invoices from the platform.

Could I customize the Free Days Optimizer? 

No, you could not. If you need additional information please contact us at info@makarainsights.com  

For Veconinter’s clients, can Makara Insights also include units outside the Veconinter scope?

Yes, additional units can be included on your profile. We would need for you to send us the data through an excel file, which can be downloaded over the platform in the new request section of the Free Days Optimizer service.. 

Does tariff and free days change without prior notice? 

Yes, they do change without prior notice. 

Does the Customer Performance Profile information have an expiration date?

Yes it does. Information from the Customer Performance Profile report is valid for one month.

Is the estimated demurrage amount reflected over the platform equal to the unit’s demurrage invoice?

No. The amount reflected over the platform is an estimation of the charges.

How often are tariffs and free days from the Makara Demurrage Index updated?

The tariffs and free days from the Makara Demurrage Index are updated every 72 hours.  

How often is the tracking/movement information updated over the Makara Insights platform?

It is updated every 24 hours.

billing

How much does it cost? 

To get familiar with our pricing plan, please sign in and follow this link: my.makarainsights.com/Products/Plans

Do I have to make a monthly Payment in order to continue enjoying my subscription?

If your subscription has been made through our webpage, it will automatically be charged in a monthly basis for a year. If you purchased your subscription through Veconinter please contact us for more information at info@makarainsights.com 

Are local taxes included in your pricing plans? 

For US customers taxes are included. Depending on your country of origin they may vary, please contact us for more information regarding the taxes applicable to your purchase at info@makarainsights.com

Are pricing plans shown in my local currency?

No, our pricing plans are shown in US dollars (USD).

Could I incorporate additional units to a specific plan?

Customized plans, based on a larger volume of units, can also be generated over our platform, please contact us for more details at info@makarainsights.com

Caribbean Shipping Association

The Caribbean Shipping Association has been a key figure in the expansion of the regional maritime industry through advocacy, training and development.

The Shipping Association (TT)

It’s local institution that seeks to effectively manage the development of the maritime industry through its competitive services.

International Chamber of Commerce (BB)

ICC is the institutional representatitive of more than 45 million companies in over 100 countries. Their mission is to make business work for everyone, every day, everywhere.

*Makara Insights Inc., is part of the Veconinter Group Companies

we analyze and process millions of data points collected over 30+ years globally from shippers and carries, through a cloud-based platform of machine learning and predictive analytics

our manifest

demurrage & detention charges cannot be completely avoided; rather, they need to be understood, managed, and calculated

with makara insights, we found the formula -not to avoid them, but to significantly minimize their impact

makara insights will maximize profits for all player